Frequently asked questions

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How long does it take to feel relief?

Most users report feeling immediate tension relief during the very first 15-minute session. For headache reduction, many customers notice significant improvement after 1-2 sessions. For chronic conditions like recurring migraines, most users report noticeable improvement in frequency and intensity after 1-2 weeks of regular use.

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Is the massager safe for my eyes?

Yes, the Eyemedy Eye Massager is designed with safety as a priority. It doesn't apply direct pressure to your eyeballs but instead focuses on the surrounding areas and temples. However, we don't recommend using the massager if you've recently had eye surgery, have glaucoma, detached retina, or serious eye infections.

If you have any eye conditions, please consult your doctor before use.

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How often should I use the massager? Can I use it everyday?

The Eyemedy is designed for daily use. Most customers achieve optimal results with 1-2 fifteen-minute sessions daily. Many users incorporate it into their morning routine to prevent headaches and again before bed to improve sleep. The auto-shutoff feature ensures you never overuse the device.

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Is your massager one size fits all?

The Eyemedy Eye Massager features an adjustable headband that comfortably fits most teens and adults. The elastic band stretches to accommodate different head sizes while maintaining gentle, consistent pressure. If you're concerned about fit, our 90-day satisfaction guarantee allows you to try it risk-free.

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How do I switch modes, change songs & connect to bluetooth?

The Eyemedy features intuitive controls with just three buttons. Press the power button once to turn on/off, and press it again to cycle through the 5 massage modes.

For Bluetooth connection, just power on the device and it will enter pairing mode, then connect through your device's Bluetooth settings. Double-tap the power button to mute/unmute the built-in sounds.

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Can I wear it with makeup?

We recommend using the Eyemedy on clean skin for best results and to keep the eye cushion clean. However, many customers use it over light makeup without issues. The gentle pressure won't smudge most makeup, but be aware that the heat may affect certain cosmetics.

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Is it loud? Will it disturb my partner if I use it while they're sleeping?

The Eyemedy operates with minimal noise. The massage mechanism produces a soft, gentle hum that most users find soothing. The volume of the built-in music is fully adjustable and can be completely muted with a double-tap of the power button. Many customers use it while their partner sleeps without disturbance.

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How long is the delivery?

Once your order is placed, we’ll send you a confirmation email with tracking details.

  • USA: 3-5 business days
  • Rest of the world: 5-10 business days

Your patience is truly appreciated!

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Is there a return policy?

Yes! We offer a 60-day risk-free trial—if you’re not satisfied, simply return it for a full refund.

If you’re not 100% satisfied, simply reach out to support@tryverd.com, and we’ll take care of the rest with a hassle-free return.

Try it risk-free | 60-day money-back guarantee

 Over 4,300+ Satisfied Customers